FAQ – Frequently Asked Questions
Q: How do I place an order?
A: Browse our collection, select your favorite items, add them to your cart, and proceed to checkout to complete your purchase.
Q: What payment methods do you accept?
A: We accept major credit and debit cards, along with other secure payment options available at checkout.
Q: How long does shipping take?
A: Standard shipping usually takes 3–5 business days, while express shipping takes 1–2 business days.
Q: Can I track my order?
A: Yes. Once your order has been shipped, you’ll receive a tracking number via email to monitor its progress.
Q: Do you offer returns or exchanges?
A: Yes. Eligible items can be returned or exchanged within 14 days of delivery, provided they are unused and in their original condition.
Q: How can I contact customer support?
A: You can reach us anytime at amygarcia6788@hotmail.com, and our team will be happy to assist you.
Q: Do you ship internationally?
A: Yes, we offer international shipping to select countries. Additional customs fees or taxes may apply depending on your location.
Q: What if I receive a damaged item?
A: Please contact us as soon as possible with photos of the item, and we'll work quickly to resolve the issue.
Still have questions? We're always here to help! Contact us at amygarcia6788@hotmail.com.