Refund Policy

At Elvane Fashion, we want you to shop with confidence. If you're not completely satisfied with your purchase, we're here to help.

Return Eligibility

To qualify for a refund, items must be returned within 14 days of delivery and remain unused, unworn, and in their original condition with all tags attached.

How to Request a Refund

To start a return, please contact us at amygarcia6788@hotmail.com with your order information. Our team will provide instructions for returning your item.

Refund Processing

Once your return has been received and inspected, we will notify you of the approval status. Approved refunds will be issued to the original payment method within 7–10 business days.

Shipping Costs

Return shipping costs are the responsibility of the customer unless the item received is damaged, defective, or incorrect.

Non-Refundable Items

Sale items, gift cards, and products that have been used, damaged, or returned outside the eligible return period are not refundable.

Need Assistance?

If you have any questions regarding returns or refunds, please contact us at amygarcia6788@hotmail.com. Our team will be happy to assist you.

Thank you for shopping with Elvane Fashion We appreciate your trust and support.